If you haven't received your ticket via email, there could be three possible reasons: payment made over an hour after placing the order, an incorrect email address, or email server refusal (mostly on Yahoo). In this case, please email [email protected] latest on 18.04.2025. If you did not manage to contact us before 18.04.2025, please come to the event on the days for which you purchased the tickets and ask for Entertix team's help located at the access points.
All the announced guests have been contracted by Yuzu Events & Comic Con to appear at EAST EUROPEAN COMIC CON, they have the right to cancel their appearance agreement for illness or other work commitments (Acting), but not to attend another autograph or convention event. Due to COVID-19 pandemic, guests might have to cancel the appearance due to travel restrictions as well. In the event of a cancellation by the guest, the EECC will attempt to re-schedule for a future event within 13 months of the original appearance date or substitute the appearance with another actor. In the event of a cancellation, participants who have already bought tickets can chose to either have the photo op/autograph from another actor within the same price range, or request the money back in which case, EECC will reimburse the buyer within 30 Days of the request! You will NOT be refunded the access ticket!
